Accelerating Field Adoption Through Human-Centered Design in Scylla X
The Real Barrier to Digital Transformation: User Resistance Digital transformation often fails not because of weak strategies or poor infrastructure, but due to low user adoption—especially in the field. Frontline teams, including sales reps, merchandisers, and supervisors, often resist new systems when they are seen as complicated, rigid, or irrelevant to daily work. This resistance […]